Privacy Policy – Sonivra

Effective Date: January 19th , 2026

Welcome to Sonivra, a product owned and operated by Litrated (“we”, “our”, “us”).
Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your information when you use the Sonivra mobile application, its website, and related services (collectively, the “Service”).

By using Sonivra, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

We collect only the information necessary to provide, operate, and improve the Service.

a) Information You Provide

When you create an account or use the Service, we may collect:

  • Name (if provided)

  • Email address

  • Phone number

  • Account verification details (such as email-based OTP authentication)

  • Subscription and credit usage details

  • Support communications

b) Payment Information

Payments are processed securely through Razorpay.
We do not store your credit card, debit card, UPI, or bank account details.

Razorpay may collect and process:

  • Transaction amount

  • Payment method

  • Transaction status

  • Payment identifiers

Their handling of payment data is governed by Razorpay’s own privacy policy.

c) Automatically Collected Information

When you use Sonivra, we may automatically collect:

  • Device type, device identifiers, and operating system version

  • App usage data (such as features accessed and time spent)

  • Log data and crash reports

  • IP address (used for security, fraud prevention, and analytics)

d) Authentication and Account Verification

Sonivra uses email-based One-Time Passwords (OTP) for account creation and login.
We do not store user passwords.

OTP data is used solely for authentication and security purposes and is not shared with third parties except as required to provide the Service.


2. How We Use Your Information

We use the collected information to:

  • Create and manage user accounts

  • Verify user identity and authenticate access

  • Deliver audio summaries and app features

  • Process subscriptions, payments, and credits

  • Improve app performance and user experience

  • Respond to support requests and inquiries

  • Communicate important service-related updates

  • Detect, prevent, and address fraud or misuse

  • Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.


3. Analytics and Third-Party Services

Sonivra uses trusted third-party services to operate and improve the Service, including:

  • Firebase – authentication, analytics, and crash reporting

  • AWS (including S3 and Polly) – audio generation, storage, and delivery

  • Razorpay – payment processing

  • Content Delivery Networks (CDN) – fast and secure audio access

These third-party services may process data only to perform services on our behalf and are contractually obligated to protect your information.


4. Data Storage and Security

We implement reasonable technical and organizational safeguards to protect your data, including:

  • Secure servers and infrastructure

  • Encrypted data transmission

  • Restricted internal access to personal information

We do not store user passwords, as authentication is handled via secure email-based OTP verification.

While we strive to protect your information, no method of electronic storage or transmission is completely secure. By using the Service, you acknowledge and accept this risk.


5. Data Retention

We retain personal data:

  • For as long as your account remains active

  • As necessary to provide the Service

  • As required to comply with legal obligations

You may request deletion of your account and associated data by contacting us.


6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your account and personal data

  • Withdraw consent where applicable under law

To exercise these rights, contact us at:
📧 support.sonivra@litrated.com


7. Children’s Privacy

Sonivra is intended for users 12 years of age or older.
We do not knowingly collect personal data from children or minors.

If you believe that a minor has provided us with personal information, please contact us immediately.


8. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve functionality and performance

  • Analyze usage trends and traffic

You can manage or disable cookies through your browser settings.


9. Third-Party Links

The Service may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of such third parties.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
If we make material changes, we will notify users via:

  • In-app notifications, or

  • Email (where applicable)

Continued use of the Service after such updates constitutes acceptance of the revised policy.


11. Governing Law

This Privacy Policy is governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Indore, Madhya Pradesh, India.


12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 support.sonivra@litrated.com

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